Refund Policy for TakeMyEssayPro.com
At TakeMyEssayPro.com, customer satisfaction is our top priority. We are committed to delivering high-quality, custom-written essays and exceptional service. If you are not satisfied with our service, we offer a refund policy under the following terms and conditions:
1. Refund Eligibility
You may be eligible for a refund under the following circumstances:
- Order Cancellation:
- Before Assignment to a Writer: If you cancel your order before a writer is assigned, you are eligible for a full refund.
- After Assignment to a Writer: If the order is canceled after a writer has been assigned, a partial refund may apply based on the writer’s progress.
- Non-Delivery:
- If we fail to deliver your order by the agreed deadline, you are eligible for a full refund unless the delay was caused by incomplete or unclear instructions from you.
- Quality Concerns:
- If the final product does not meet the agreed requirements or the quality standards outlined in your order, you may request a partial or full refund after review.
- Plagiarism:
- If the delivered work is found to contain plagiarism, as verified by credible plagiarism detection software, you are entitled to a full refund.
2. Refund Request Process
To request a refund:
- Submit your request within 14 days of order delivery.
- Provide a detailed explanation of your concerns and any supporting documentation, such as plagiarism reports or quality feedback.
- Refund requests are reviewed within 5-7 business days of submission.
3. Refund Limitations
Refunds are not available under the following circumstances:
- If the delay or issue arises due to incomplete or inaccurate instructions provided at the time of order placement.
- For minor quality issues that can be resolved through revisions.
- If the refund request is made after the 14-day review period has passed.
- If the work was approved or marked as complete without raising any concerns.
4. Revisions Before Refunds
We reserve the right to address quality issues through free revisions before issuing a refund. Our revision policy ensures up to three complimentary revisions to meet your expectations.
5. Payment Method Refunds
Refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider’s policies.
6. Contact Us
For refund inquiries, please contact our support team at:
- Email: support@takemyessaypro.com
- Phone: +1 (407) 594-1479
- Live Chat: Available on our website.
We value your trust and strive to make every experience with TakeMyEssayPro.com a positive one. Thank you for choosing us!